October 2017

View all on this date written articles further down below.
25 Oct 2017

We Moved!

This week’s blog is coming to you live from our new office space. It has taken us a few weeks (more like a month) to write about our grand opening. But we figured it’s better late than never right?! Let’s jump right in! We unveiled our new office on September 23rd, 2017, in the presence of about 50 of our clients, friends and family members. The event turned out just…

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06 Oct 2017

6 Customer Crisis Management Rules to Remember

In our opinion, there's absolutely nothing more frustrating than a poor customer service experience. Whether a customer has to deal with a frustrating phone order, an incomprehensible email, or repeating their personal information ten times to ten different agents, clients can lose interest in your brand due to poor customer service. But to be frank, it's actually not that complicated. In fact, the simple power of words and of course,…

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